Disclaimer
All prices and products are subject to change. Our goal is to keep prices and information current and accurate, but errors do occur.
Legal Statement: Auto Performance Engineering's liability for losses or damages arising out of any cause whatsoever, is limited to full refund of the purchase price, or at our option, repair or replacement of the part(s). Auto Performance Engineering shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Shipping Policy
APE uses the US Postal Service [USPS] for most shipping. We utilize USPS Priority Mail for most packages that are shipped inside the US. Packages under one pound are frequently shipped via 1st Class Mail.
Folks that ask for Express Mail service need to realize that Express Mail service is only overnight to certain cities. Some cities are two-day delivery. If you don't live in or near a major city, you may need to contact your post office to see if you can get overnight service from Garland, TX.
International orders are shipped via USPS Global Express Mail or Global Express Guaranteed ONLY. We know it's more expensive, but we have experienced troubles with simple Air Mail shipping - lost packages, long delays, etc. It is still cheaper than UPS international shipping.
A single pump is about two pounds when it's all packed up. Click here to get a list of the shipping rates to your country.
The easiest way to get international shippments is to order online. In the 'special instructions' section, tell me what type of shipping you want. I'll adjust the order when I ship the package.
Packages that exceed four pounds are sometimes cheaper to ship via FedEx Ground. We reserve the right to ship heavier packages via FedEx ground.
USPS Postage is printed on our own computers with:
Endicia lets you print postage from your computer. Get free Delivery Confirmation on Priority Mail packages. Even print international postage. Click here to get more info.
Return Policy
All items returned for refund must be in new, unused condition. Returns must be made within 30 days of purchase date and must be accompanied with original invoice/receipt. We reserve the right to charge a restocking fee not to exceed 20% of the cost of the product. Shipping fees and/or credit card fees cannot be refunded.
Any defective items that are still under manufacturer's warranty will be replaced with the same or equivalent items. No refunds on defective items returned under warranty.
No returns will be accepted without prior authorization. Call or e-mail for details.
Privacy Policy
Walbro Fuel Pump Warranty Info
Walbro offers a one year warranty against manufacturing defects on their in-tank and external high performance fuel pumps [i.e. GSS and GSL pumps] and 90 days on their bellows pumps and Series 6000 pumps. Previously, they were very forgiving with their policy. They simply told vendors to return the pumps and give the customer a new pump. Pretty much a "no questions asked" warranty.
In March, 2004, we were told by Walbro that they were no longer going to blindly replace fuel pumps that were declared defective by customers. This decision was made due to an extremely high volume of pumps tested (nearly 98 percent) that proved to be non-defective. Since then, pumps were required to be sent to Walbro for testing. Even though the number of returned pumps dropped dramatically, a vast majority of returned pumps were still found to be not defective. That testing was taking a significant amount of time/effort.
Walbro says that most high-pressure pump failures can be blamed on one or more of the following:
- Operating the pump without a pickup filter
- Operating the pump in a dirty tank/fuel system
- Operating the pump without fuel [i.e. dry]
- Operating the pump in a returnless fuel system where the vehicle controls fuel pressure by modulating the voltage to the pump [e.g. '99 up Mustang].
Starting August 1, 2005, Walbro has implemented a $40.00 charge per pump for testing. If you have a fuel pump you believe has failed due to manufacturing defects, return it to APE along with a money order for $40. APE will return that pump for testing. If Walbro determines the pump failed under warranty, we will send you a new pump and your $40. If you can't wait for the test results [usually 6-8 weeks], we will sell you a replacement pump, then refund your purchase price if the pump failed due to manufacturing defects.
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